At OJG Holdings Limited based at 6 Chelsea Avenue, Cross Roads, Saint Andrew JAMAICA, we value your privacy more than just a legal duty — it’s a promise we stand by. This Privacy Policy explains how we gather, use, share, and protect your personal details when you use our services. This applies whether you reach out through our website, call us, visit in person, or contact us any other way. When you use what we offer, you confirm you’ve read and grasped this policy, and you’re okay with how we handle your personal info as laid out below.
Personal data about you may be collected when provided to us voluntarily while browsing our websites, or needed for service delivery. This could include your name, email address, phone number and residential address information provided when filling out a form, ordering something or inquiring with our customer care. In addition, some technical details are automatically recorded each time someone accesses one of our facilities online. Such information is your IP address, browser type and version, operating system, referring URLs, time zones, pages viewed in detail, and time spent on the pages. Technical logs enable us to keep our services secure, efficient, and better.
We additionally hold data of all interactions you’ve got with us, inclusive of emails despatched, cellphone calls made, help tickets raised, and comments submitted. This conversation information is retained for satisfactory warranty, training, and to make certain we have accurate statistics to provide you with a regular and green carrier.
Your data is used mostly to complete services or transactions you have requested. This involves processing your requests, maintaining your account, communication, and providing you with any service or product you requested. Your data helps us maintain records properly, issue confirmations, send receipts, and give follow-up assistance. If you contact or write us inquiring or requesting help, your data helps us respond quickly and properly, giving you accurate information and effective solutions.
Other than service delivery, we can also employ your data to make your experience more refined and personalized. We can analyze and learn about user behavior patterns on our site to make our site more refined, faster, and more relevant content-wise. This allows us to have a smoother and more friendly online experience. Also, in certain circumstances and with just your advance permission, we can send you advertising messages notifying you of new products, service news, or special offers. You are free to opt out of receiving such messages at any time.
Your information is likewise used to comply with any prison responsibilities we are problem to, such as tax guidelines, accounting requirements, and lawful requests from the regulatory government. Furthermore, we may process your records to come across, look into, and prevent fraudulent or suspicious activities, misuse of our structures, or violations of our phrases and conditions. This consists of monitoring and logging usage to make certain our business and our customers are blanketed from threats or abuse.
No Sale of Personal Data
OJG Holdings Limited does not and will never sell, rent, or trade your personal information to third parties for commercial purposes.
Sharing with Trusted Service Providers
Your data may be shared with carefully selected third-party service providers who support us in operating our business and delivering services. These may include:
Confidentiality Agreements
All third-party partners are legally and contractually obligated to protect your personal information and are only permitted to use it for the purposes explicitly authorized by OJG Holdings Limited.
Legal Compliance and Law Enforcement Requests
We may be required to disclose personal data to government authorities, courts, or legal bodies in response to:
In such instances, only the minimum necessary information will be disclosed, and we will ensure that the request is lawful and justified before complying.
Business Transfers and Corporate Restructuring
If OJG Holdings Limited is ever involved in a merger, acquisition, reorganization, or sale of business assets, your personal information may be transferred to the new entity or successor organization.
Our company also considers protecting your confidential information. Thus, we have implemented different physical, technical, and administrative measures to block its unauthorized access, disclosure, modification, or destruction. These include:. Hardware is protected by firewalls, encryption methods, password authentication mechanisms and vulnerability scanning; your data can be accessed only by official staff who are trained in confidentiality; while our web site and internal infrastructure are scanned regularly to discover new cyber threats and keep them updated for security.
Owing to our best efforts and commitment in keeping your data safe, no data transmission over the web or electronic storage method can guarantee complete protection of personal information that users provide online and report any suspected misuse or unauthorized access as soon as it comes to light. By accepting our services you accept these inherent risks of digital communications and transmission of data.
Based upon your location and applicable data protection laws (such as Jamaica’s Data Protection Act or international standards like General Data Protection Regulation GDPR), depending on which you fall you may have several rights when it comes to our holding any personal information about you. These may include accessing all personal data about you that we hold about you; correcting inaccurate or incomplete data that exists about you; objecting or restricting specific processing activities where legal grounds or contractual commitment exist for doing so; as well as asking us to delete altogether any instances of personal information no longer needed by us
If our processing of your data relies on your consent, at any time. Furthermore, you have the option to request an electronic format copy of it should you wish to transfer it elsewhere; such requests should be sent in writing using our contact details listed at the end of this policy for prompt processing within all applicable legal timelines.
Personal information will only be retained as long as required to fulfil the purposes identified in our Privacy Policy or when extended retention periods are necessary or permitted by law. For instance, we might keep your details as long as your account remains active or you remain with us; should there no longer be any valid commercial purpose or legislative obligation that requires our holding onto them, they will either be deleted, anonymised, or securely disposed of.
Financial transactions, invoicing, tax issues or litigation require certain information be retained according to local laws; we regularly check what data is held so as to avoid keeping unnecessary or redundant records in storage.
Our website may utilize cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize you when visiting and gather information about what pages or posts were visited; these files enable us to analyze user interactions with our website and offer personalized content; some cookies are essential to its functioning, while others help with analytics or marketing initiatives.
Your browser settings allow you to manage and set preferences for cookies, including blocking or deleting them altogether. Please be aware that disabling them could prevent certain features of our site from working correctly.
Though our primary operations are located in Jamaica, some of the tools and systems we employ may involve processing or storing of your information outside its country of origin. Should this occur, we will ensure it complies with any relevant data protection standards to keep it as secure as possible regardless of its destination location.
By availing ourselves, you agree to the transfer of data outside of your region where appropriate safeguards have been implemented.
Our Services do not cater to anyone under 18 and should not be used by those that fall within this demographic. Furthermore, we do not knowingly collect personal data from such minors. If you suspect your child has shared personal information with us inadvertently please reach out as quickly as possible as if such was collected it will be deleted immediately from our systems.
At any point in time, we reserve the right to alter this Privacy Policy due to changes in business practices, legal obligations or technological advances. Should there be material modifications in how we collect or use personal information, we will inform you by altering this Privacy Policy with its effective date updated accordingly and by sending notice either on our website or email – keeping yourself aware about how your information is being utilized and protected is important! Make sure this document remains regularly reviewed so as to stay abreast of how your data is being treated by reviewing this Privacy Policy frequently.
If you have any questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, you may contact us at the following:
OJG Holdings Limited
6 Chelsea Avenue, Cross Roads, Saint Andrew, JAMAICA
Phone: 129692 (Local inquiries only)
We take all inquiries seriously and will make every effort to address your concerns in a timely and responsible manner.
